Compassionate, professional service. Clean environment. Friendly staff at all levels. Wonderful place full of people who care about your pet as much as you do!
Tender care animal hospital is the best in Morton. The veterinarians are very kind and really listen when I have a concern about Zuri's health. I use their boarding as well. The staff know my dog by name and she loves going. I know she is well taken care of when I leave town!
Due to relocations, I have been to four different vet clinics over the past 10 years for my cat, and I had the worst experience at this clinic that I have ever had. Cats require specialized grooming and I took my cat to Tender Care as their groomer is supposed to be specialized in cats. A family member picked up my cat after grooming and was not informed of any injury, but when we took her out of the carrier at home, she was bleeding and had a three inch abrasion where they tore the skin on her back (photos below). This occurred on a Saturday and by the time we were home, the office was closed with no forwarding number for emergencies. Therefore, I had to take my cat to the emergency clinic in Peoria for assessment, which cost me $100. I had documentation forwarded to Tender Care and asked that they kindly compensate for the emergency vet fees due to the injury that was incurred at their office and the owner, Mark Larson, completely refused. Keep in mind, I had been going to this clinic for two years and my family had been going to this clinic for twenty years, and have spent thousands of dollars, and the owner still refused. Mistakes happen, and I would still continue going there if they handled it appropriately and made it right. Also, $100 was a lot to me, but it is a rather small amount to write off for a business in order to keep a customer .But, Mark Larson lost his temper and was completely obstinate that they did nothing wrong and he didn't care if the entire family never came back, he was not going to compensate the $100. I will never go to this clinic again.
Took our cat here because she was not using her back legs. Was able to walk in and be seen quickly. Vet was very knowledgeable and able to put us at ease. The price was extremely reasonable for the quick service and medication.
Takes great care of my cat.
Tender Care Animal Hospital is a US Veterinary Care based in Morton, Illinois. Tender Care Animal Hospital is located at 300 E Courtland St, Morton, IL 61550, USA.
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