Called because my phone didn't have service, rep hung up on me instead of helping me. HORRIBLE experience.
Called and my call just went right to vm...
Digital Junction is very accommodating, and willing to go the extra mile to do what other cellular stores will not.
I got to the store I think before 6ish. There was a couple people ahead of me. Heather Harston was the only employee as several others were sick or went home sick. I had broke my phone screen by dropping it. I was pretty set on upgrading. I'm writing this because Heather's attitude was infectious. She explained that she would get to us. She was so patient and did not seem to rush others ahead of me through, but answered every question each had and made sure things were done right. There was several people getting new phones in front of me. I was really awed by her attitude even when closing the store and finding out that I too wanted a new phone. There was repeated obstacles and interuptions. I watched her speak with corporate about things online with an upbeat attitude and complete competence. The store closed at 7. At 8:30ish we finished the process with a password glitch in the card reader. She made a call. My phone took another 35 monutes to load... At no time did she even show irritation with me or anyone else. She was remarkable. I've been with US Cellular for like 23 years- since I had a bag phone in the car. Same number. I'm writing this to let US Cellular know she is amazing! Try to hold onto her. Thank you. -a satisfied customer
Dustin and his team always take great care of my family and our needs. Never pushy and always helpful. Great store to get your next cell service from!!!
U S Cellular Authorized Agent Digital Junction is a US Store based in Morton, Illinois. U S Cellular Authorized Agent Digital Junction is located at 1059 W Jackson St, Morton, IL 61550, USA.
Please contact with U S Cellular Authorized Agent Digital Junction using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find U S Cellular Authorized Agent Digital Junction opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Store in Morton